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Countrywide Delivery.
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Shipping Options
You have the option to select your preferred delivery method from these three choices.
Free Delivery
Free
Delivery in 5 – 7 working days
Same Day Delivery
KES 250
Delivery same day of order, only applicable in Nairobi
Express Shipping
KES 200
Delivery in 2 –3 working days for countryside deliveries.
Returns and Exchanges
- 30-Day Return Period: You can return your purchase within 30 days of delivery for a full refund or exchange.
- Condition: Items must be in their original packaging and unused.
- Initiating a Return: Contact us within 30 days of delivery to start the return process.
- Refunds and Exchanges: Refunds will be issued to the original payment method. Exchanges are also available.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
- Damaged or Defective Items: Contact us immediately for assistance with damaged or defective items.
- Final Sale Items: Some items may be marked as final sale and are not eligible for return.
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